We’re Here to Help

Thank you for taking the time to learn more about The Elms at Oakton. We know there are countless choices for today’s renter and so much to remember when making this very important decision, so we have provided some additional information that may be important to you. Our award-winning, customer-focused teams strive to make this process – and your time with us – as hassle-free as possible. We hope your decision will be to choose our amazing community for your next home!

What is your application fee?

The application fee is $65 per person and is a non-refundable amount. All persons over the age of 18 must complete an application for occupancy and will be a leaseholder upon approval.

Is my security deposit completely refundable?

Security Deposit Option 1: Starts at $750 (refundable security deposit) based upon application approval.*
Surety Bond Option 2: Starts at $131.25 (one-time) amount that is non-refundable.*

*Costs may vary at some communities. See leasing consultant for details.

What is your reservation fee?

A one-time payment in the amount of $500. This payment is non-refundable unless cancellation is made in writing within 48 hours of signed reservation agreement.

Do you allow pets? If so, are there any restrictions?

We welcome a two-pet maximum per apartment, not to exceed 100 lbs. total weight. Some breeds are prohibited and all pets are subject to the approval of management. Pet fees are non-refundable and monthly pet rent amounts are per-pet. Specifics regarding your pet’s breed, weight, proof of rabies documentation from your veterinarian and a photo of your pet will be required prior to move-in. A pet fee of $500 is due upon move-in and is non-refundable. A monthly pet rent of $50 per pet will be due at the beginning of each month.

What is the parking situation like (free, assigned spaces, covered, guest parking, etc.)?

Parking is by PERMIT ONLY and is strictly enforced. Vehicles not displaying the proper permit will be towed at owners’ expense to include all visitors that do not have proper permit displayed. No commercial vehicles are permitted.

Do you accept short-term leases?

We offer 3 – 13 month leases. Pricing is subject to change based on lease term. See leasing consultant for details.

What are your concession terms?

In the event there is a reduced market rate at the time you lease your new home, the concession is extended in consideration of 12-month minimum and is expected to be paid back in full if the lease term is not fulfilled.

Are utility costs included in the rent?

Residents pay for electric, water, sewer and trash. Your leasing professional will be happy to provide you with the local contact numbers to set up your new accounts.

Is renter’s insurance required?

We require all residents to have a minimum of $100,000 liability coverage at all times and Legend Management Group to be included as “Additional Insured.” All approved applications pre-qualify for an A+ policy that is easy, affordable and hassle-free at eRenterPlan.com. Ask your leasing professional about our eRenterPlans or you can use the insurance company of your choice.

Can I pay my rent online?

Life is busy and time is valuable, so we aim to make our exchanges as hassle-free as possible with our resident portal. Residents and future residents have the options of paying rent online with a credit card,* auto-debit or e-check through our resident portal. Simply click the “Resident Login” link above to login or register. Rent can also be paid with a check, money order or cashier’s check.

*Processing fees will vary for credit card payments.

What are the clubhouse/fitness center/pool hours?

Clubhouse/Leasing Office – Mon – Fri from 8a-6p, Sat 10a-5p, Sun 12p-5p

Fitness Center – 24 hours a day

Pool (during pool season) – 11a-8p

Which company provides cable services?

Residents can choose from Cox Communications or Verizon FiOS for their cable, telephone and Internet needs.

Which elementary, middle or high school will my child attend?

Providence Elementary School

Lanier Middle School

Fairfax High School

What are the hours of the leasing office?

Mon, Tue, Thu, Fri from 8a-6p

Wed 8a-7p

Sat 10a-5p

Sun 12p-5p

Your feedback is important to us. At Legend Management Group, we truly value the customer experience and our teams strive to make a difference with every exchange.